🤍2-5 business days Shipping - $19.95 below $60. $14.95 between $$60-$135. Free shipping for 4 packs and more🤍

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Formula Stork Shipping Policy: Fast and Reliable Delivery

Free & Fast Shipping with On-time Delivery Guarantee

Free shipping for 4 Pack - 16 Pack within 2-5 business days. Single Packs require a shipping fee of $9.95-$14.95. All orders placed until 9pm MST will be shipped the next business day. All orders placed after 9pm MST get shipped the next business day if our order volume allows it. Otherwise it will be shipped the day after the next business day. Orders placed on Fridays and on the weekend will be packed and processed but shipped the next Monday. Our On-Time Delivery Guarantee promises a 2-5 business day (counted Mo-Fr) delivery!

Baby Satisfaction Guarantee

If the formula you purchased from us isn’t right for your baby, we will work with you to help find the right option for your little one and give you a store credit so you can test out another formula type or brand for free. For more information about our Baby Satisfaction Guarantee policy, please visit our FAQ Page.

Temperature Controlled

Our warehouses are regulated so that the temperature stays well below and above thresholds for safe formula storage, ensuring that our products remain in excellent condition. We ship our products via air freight and offer very competitive free & fast shipping in order to achieve shorter transport times.

Return Policy

Our products are authentic and come from authorized wholesalers of the manufacturer or the manufacturer directly. In order to ensure the quality of our products, we accept returns in case we sent out the wrong product and if you inform us via email send to hello@formulastork.com or support@formulastork.com within 24h after the package was delivered by the carrier. What counts here is the actual drop off time stated by the carrier. The email must include pictures which proof that the wrong product was send. The products have to be unopened. We refund your payment once we have received the products and made sure that all products are returned and unopened. We do everything we can, to ensure the safety of your babies. Thank you for your understanding.

Packaging & Damages

If you do ever receive a wrong item, just send us an email at support@formulastork.com with a picture of the product. Please add "Wrong Item" to the email subject which will lead to faster response times. Make sure to include your full name, order number and the email you used to place your order. We will be there to help you! We care about packaging and make sure your order is well packaged. All of our products leave our warehouses in perfect condition. Very rarely there are cases where the box or tin get damaged by the carrier. Unless your sealed package of the formula was accidentally opened, any damage to the box or tin is only cosmetic and can still be used safely. If you received a badly damaged package, it’s necessary to directly report it to the courier-employee and take pictures of the damaged item(s). Otherwise, the carrier will deny compensation. Please send us an email at support@formulastork.com with a picture of the product. Please add "Damaged Item" to the email subject which will lead to faster response times. Make sure to include your full name, order number and the email you used to place your order. We will be there to help you!

Cancellation Policy

We pack and process your order right after you’ve placed it. We can't promise that we will be able to cancel your order as our warehouses are located in different time zones. In case you need to cancel your order please reach out to us asap on the same day you’ve placed the order. We will let you know if we were able to cancel your order. Please note that since we are closed on weekends, we are unable to facilitate weekend cancellations.